tag:blogger.com,1999:blog-19233276.post113384492925387321..comments2024-02-19T12:58:32.750-05:00Comments on BUSINESS COMPLAINTS , BUSINESS SCAMS , BUSINESS REVIEWS: VOIP Comwave iphoneUnknownnoreply@blogger.comBlogger117125tag:blogger.com,1999:blog-19233276.post-44873832824452715992023-04-05T02:19:07.776-04:002023-04-05T02:19:07.776-04:00The review highlights the problems faced with Comw...The review highlights the problems faced with Comwave iPhone's service. They mention the frequent service issues and outages, long wait times, and unresolved problems. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-47207935353611542592019-03-07T22:48:19.552-05:002019-03-07T22:48:19.552-05:00Thank you very much for this great post. I read th...Thank you very much for this great post. I read that Post and got it fine and informative. Please share more like that.<br /><a href="https://www.telechoice.com.au/?/sim-plans/list/category/no-lock-in/icp" rel="nofollow">unlimited data prepaid mobile plans</a>Gregory Davishttps://www.blogger.com/profile/04992591424169588403noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-65920595952972837902018-08-09T02:20:33.949-04:002018-08-09T02:20:33.949-04:00I truly get pleasure from while I read your blogs ...I truly get pleasure from while I read your blogs and its content.<br /><a href="http://www.idealsolutions-provider.com/small-office-voip-phone-system-tampa-fl-227295/" rel="nofollow">business tampa fl</a><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-5435871111212432542017-02-05T17:38:19.218-05:002017-02-05T17:38:19.218-05:00Comwave charged $50 before but now just want retur...Comwave charged $50 before but now just want return $25 without explanation. How to sue COMwave, please suggest the way. thanksAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-50969772814346113342016-08-12T13:44:57.668-04:002016-08-12T13:44:57.668-04:00Incredible poor service. The reps are alomost impo...Incredible poor service. The reps are alomost impossible to understand, including the managers. Cancelled the contract.....finally!ernsthttps://www.blogger.com/profile/06108972061617466219noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-20586883992127198412013-04-24T16:08:49.294-04:002013-04-24T16:08:49.294-04:00We are trying to get out of Comwave after having h...We are trying to get out of Comwave after having horrible service. Do you have any advice?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-22469077208180829542013-04-24T15:59:01.739-04:002013-04-24T15:59:01.739-04:00We have had an absolute NIGHTMARE with comwave... ...We have had an absolute NIGHTMARE with comwave... saying we are on contract. We have NEVER agreed to a contract or signed ANYTHING. Their service has been an absolute disaster and now they are saying that we owe &720 to get out of the contract. I spoke to 9 people having to give all the security info plus why I wanted to cancel to each department. I asked for a manager and was told that there was none available but that they would have someone call at a specified time... needless to say no one called. Do you have a direct telephone number for Yval, Ron or ABE. Thanks for any help you can give us.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-38174504655924271632013-03-02T16:01:52.817-05:002013-03-02T16:01:52.817-05:00thank you for advice!!thank you for advice!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-42445136113993110362013-03-02T15:24:54.435-05:002013-03-02T15:24:54.435-05:00What a joke! These people should have been out of ...What a joke! These people should have been out of business if the government did its part in watching the communications sector. In the UK you can buy a sim card and call from any cell anywhere (5p a minute to Canada). In Brazil, Federal Law mandates ALL cell phones to be sold unlocked. Here in Canada, we are stuck with the four big cell phone companies, that force us in inimum 3 year contracts, and when we THINK that the VoiP thing will free us, oh no, think again: we are just caught helplessly in another trap. <br />COMWAVE is the worst thing so far. They are deceiving. Their customer service (or lack of thereof) is second to none in bad manners, unwillingness to help, and doubtful language speaking skills when we have to repeat the same thing over and over and over, and the agent still does not understand a word of what we say. <br />It is apalling. DO NOT ENGAGE IN BUSISNESS WITH COMWAVE. Save yourself money and headaches.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-81496249622172251712013-01-17T17:09:35.825-05:002013-01-17T17:09:35.825-05:00The problem why new subscribers don't get to s...The problem why new subscribers don't get to see the numerous complaints against companies like Comwave is because we are blinded by the numerous ads on TV, papers, internet etc. All the talk about being 6 months free is a SCAM! And the lesson I learnt here is never to preauthorise credit card payment!<br />When I had called the sales agent August 22 to subscribe, I was told the following:<br />1) the first 6 months was free with a 3 year term<br />2) Any cancellation within the 3 years will mean that you pay back the first 6 months free service, which makes sense.<br />3) There will be no other charges, no hidden charges, just cancel and return the equipment.<br />4) Invoices will be sent to my email account, which I later found was registered as .....@geemail.com - instead of gmail.com.<br />As I had just moved into a new city, I was busy and only realised about not receiving any invoices from Comwave after several months. When I had called in, I was told that the email address was incorrect (with a laugh) and emails for online registration were apparently sent to ...@geemail.com. <br />Next, I went on to register and logged into my account to find a couple of invoices:<br />1) shipping charge of $13.44<br />2) Equipment deposit $50<br />3) Extended warranty $2.24 monthly<br />4) 911 fee $0.75 (charged on some months and $0 on others)<br />When I called in again to ask why wasn't I informed of these charges, the agent explained that it was "company policy" to make the charges. Just when I was taking care of this issue, Comwave started charging me for service from the 4th month onwards, when it was supposed to be free for 6 months. When I again called to check on this, I was told that it was only free for 3 months and if you want 6 months, you need to port your old telephone number??? If this is true, why was I told that I will get 6 months free and the sales agent even chose a new telephone number for me??? <br />After numerous phone calls and agents who failed to carry out what they had promised verbally, I had made a final call to COMWAVE and was told that the matter was escalated to "higher up" and someone will get back to me. Of course this never happened.<br />At this point, after over 4 months of subscription, I had enough of COMWAVE and had called in to cancel but was told that I need to pay the remainder of the 36 months, ie 31.5 months which amounts to nearly $1200 plus a $50 to port the number out to SHAW, which was not done correctly as Comwave cancelled my line 2days earlier leaving my family without a phone!!! Shaw was surprised by this action as well.<br />How ridiculous! It doesn't make any sense, especially when I had paid for that small box, paid for the shipping (I virtually own it). It is not like we are binded to a cell phone company as we had been given an expensive mobile phone. Also this was COMPLETELY different from what I was told during the sales transaction!!!<br />BEWARE! Never deal with comwave! please read the horror stories! Be deligent and check out companies first before giving them your credit card or banking information. If it is too good to be true, then it can't be true!<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-54191148900149598522012-06-19T08:43:14.321-04:002012-06-19T08:43:14.321-04:00Now with the mobile service the only way to contac...Now with the mobile service the only way to contact them is by email. I been dealing with them for months for a services I paid 30/year and finally it wont work for me after they told me my country is included, but they didn't tell me only two city and i found the two city I don't have nobody to call..then i told them I don't want to have any business with them and becose they told me something and then sunddly change the rules, but surpprise they went and change the website content and on the 57 contries and guess what country now has a restiction? MINE!!! and they service 57 countries and only 4 or 5 has restrictions now ...I wonder if open and account and call to one that does not have any restriction and record all this and send those proof will get them out business. I have copy of the website before they did the change and add restriction on my country..i think that will be enough to file against them. <br /><br />very bad companyAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-12873337304474823772012-06-14T20:43:42.477-04:002012-06-14T20:43:42.477-04:00To all the BC residence. Do not get fooled by Comw...To all the BC residence. Do not get fooled by Comwave ad " 6 months Free trial, satisfaction guranteed or no money charged" Once you sign up for free trial, you have to provide them with your credit card detail, after that you are a dead meat. I signed up with them and cancelled after 2 months and they charged me " $87. So don't trust them, keep away from Comwave. I already filed a complain with BBB.HorseBCnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-57152683735295805192012-04-30T12:03:20.489-04:002012-04-30T12:03:20.489-04:00I know how you feel, I'm going through a battl...I know how you feel, I'm going through a battle with them as well. They need to be shut down, it's a huge scam and they lie to get what they want from you then you're stuck with the bill!Lisahttps://www.blogger.com/profile/07557440884360217527noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-69348077319219130872012-03-22T12:13:28.115-04:002012-03-22T12:13:28.115-04:00wow, another story of the CrimeWave fiasco. both ...wow, another story of the CrimeWave fiasco. both my parents and myself (seperate residences) have comwave....as soon as the year expired, their modems died...and right at the christmas season...after calls daily and more than 2-3 hours at each time on the phone with tech support, they did not do anything....i cancelled the phone, changed the credit card....and returned their modem after spending weeks dealing with the rockstars at the customer loyalty department and accounts receivables...<br />neddless to say they threaten my parents (who are retired) stating that if they did not pay over $500 in cancellation charges that they would call collections....so i have a counteroffer that i proposed to them...<br /><br />I will contact the media<br />Provide the news with a copy of my cell phone and long distance bills for the holiday season<br />file a formal complaint against them at the better business bureau<br />and sue them for damages resulting from a service not rendered and paid on a monthly basis<br /><br />lets see what their answer is now !<br /><br />we've been more than fair with companies but it is complete B.S when then expect you to spend more than 20+ hours on the phone with tech support, use your personal cell phones in the process, not provide their service as per their terms and agreements and STILL make you pay<br /><br />this will stop here....and with the help of the media and forums like this i am going to make this public....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-90392458674538099862012-02-06T22:06:25.625-05:002012-02-06T22:06:25.625-05:00Indeed that is exactly my experience. They are che...Indeed that is exactly my experience. They are cheating in exactly the same way.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-6788286720550325272012-02-06T22:03:42.658-05:002012-02-06T22:03:42.658-05:00You have now just shown where you come from. White...You have now just shown where you come from. White trash is the name they give you. Just a heap of stinky dandruff with beer breath and a family of pychos... tsk, tsk, tsk...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-55757039907769333232012-01-20T19:17:33.751-05:002012-01-20T19:17:33.751-05:00Now with out my permission they bill and try to co...Now with out my permission they bill and try to collec the payment from my credit card. They close the account they start it and charge 20 times more money than the advertised price. a pack of frauds. i have instructed my bank that they are not going to pay comwave until i authorize them now wonder reading from them i find it is run by a person back from jail.<br /><br />once they called from Nicaragua i dont from where on world.Mathewvijainoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-12112748733328435102011-12-13T00:19:09.834-05:002011-12-13T00:19:09.834-05:00They steal your long distance lines from you phone...They steal your long distance lines from you phone company without your premission. Then call you up afterwards and say... Welcome to Comwave when you say you didn't sign up for a service or get a call they say sorry about that you have to get your lines back from you provider. We will cancel the account on our end though.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-40935984216608534732011-12-06T23:08:22.249-05:002011-12-06T23:08:22.249-05:00They (comwave) now are signing people up without t...They (comwave) now are signing people up without their consent and a friend of mine got a call from Comwave to confirm her account....... She never called comwave nor had anyone called her and they switched her long distance from her current provider without asking her if it's ok. Then they called up to confirm her address and 'welcome' her to Comwave!!!!. She was freaked out how can they do that? She said she didn't ask for the service they said they would cancel it immediately that their agent shouldn't have opened the account without her consent!!! How about at least calling her first? Anyway the worse part is they told her SHE had to call her old provider and get the lines back!!! Isn't that illegal? If it's not it should be!!! Don't deal witht this company they have some kind of scam going with their telemarketing people and if they really don't know it's happening then they have extremely poor management!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-53342355625470202412011-09-19T21:25:03.853-04:002011-09-19T21:25:03.853-04:00Keep in mind people, Comwave is in fact a carrier ...Keep in mind people, Comwave is in fact a carrier type company. Also keep in mind - Vonage's network is entirely ran on Comwaves network.<br /><br />So in essence, when you buy Vonage you buy Comwave.<br /><br />Round and round the wheel we go.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-75441493851468121632011-09-08T19:45:55.704-04:002011-09-08T19:45:55.704-04:00I am a banker for the last 12 years and the best w...I am a banker for the last 12 years and the best way to get your funds back is to file a dispute with your Credit card company in case of debit card with your bank but before you do this call them let them know you are filling a charge-back if the funds are not returned in 24 hrs and you require a transaction number for the reversal of charge in 2 hrs or you will file a charge back for unauthorized charge for charging you $299.00 for a modem that you mailed back to them and for the customers who got bad service can do a charge-back for not getting the service you were promised good luck any questions let me knowAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-39027534952514582102011-08-10T16:09:48.007-04:002011-08-10T16:09:48.007-04:00Good web site and information, I was suspect about...Good web site and information, I was suspect about comwave because they want you to sign a 3 year contract but they don't tell you that on their telivision adds. When you go to their website they don't offer any information about what they are offering for thier 14.95 a month service just that it's cheap. Yea I'm glad I didn't fall into their trap of deception....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-55408417917220840252011-07-16T14:37:17.733-04:002011-07-16T14:37:17.733-04:00I am so glad I did my research online. My father w...I am so glad I did my research online. My father was considering comewave (or as someone cleverly posted 'crivewave' lol. BUT NO WAY!!!!!! Scammer Alert... thanks to all the reviews. Shall definitely lodge a complaint against them though. Such criminals need to be put behind bars.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-74974229689608893702011-07-12T15:08:52.681-04:002011-07-12T15:08:52.681-04:00I've been burned too and never even signed up!...I've been burned too and never even signed up! I got a call one day from Call Select, an agent of Comwave, and asked them to send me more info about their rates by mail. They did, but they also ended up signing me up without my permission and charged me for a long distance call I thought went through my Rogers long-distance plan. I contacted them several times to tell them how ridiculuous this is and refused to pay. Just when I thought it was over because I was not getting a bill in the mail anymore (with accrued interest of course), I get a letter from a collection agency who told me if I didn't pay the amount within a week it would affect my credit. So I paid it and am looking to file a complaint with the BBB. What a bunch of thieves.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-27996760872918071322011-05-11T09:24:23.970-04:002011-05-11T09:24:23.970-04:00I too was stung by the CrimeWave, oops that’s Comw...I too was stung by the CrimeWave, oops that’s Comwave. Little did I know when that persistent incoherent telephone solicitor contacted me I was inadvertently signing up for a long distance service. Reading all the comments on this blog one has got to realize that this can’t continue, there are steps to take to STOP this! PLEASE follow these steps. Contact the BBB (Better Business Bureau – www.bbb.org ) and file a complaint. Contact the CRTC (Canadian Radio-television and Telecommunications Commission – www.crtc.gc.ca ) and file a complaint. Contact your MP (Member of Parliament) and advise them of ComWave and their business practices. One voice can be easily extinguished but a mob is much more difficult to get rid of. Next, file a claim in small claims court, this will cost a few bucks but will definitely get results. The claim should represent any monies that were billed to you that were not agreed to, this would include automatic renewals, over billing, etc. Also include in the small claims action time spent dealing with the actions taken to rectify the situation, be reasonable, calculate your amount based on your current earnings and finally include an amount for potential damage to your credit rating because they have involved a collection agency. BY THE WAY did you know that the definition for EXTORTION according to Wikipedia is “a criminal offense which occurs when a person (or corporation) unlawfully obtains either money, property or services from a person(s), entity or institution, through coercion. Kind of makes you think instead of contacting the BBB or CRTC we should be contacting the RCMP. If anyone is aware of a lawyer that would do a “pro bono” lawsuit please advise I would be more than happy to assist in anyway possible.U.crtc.gc.caKenhttps://www.blogger.com/profile/14628180422947074698noreply@blogger.com