tag:blogger.com,1999:blog-19233276.post856709998405346255..comments2024-02-19T12:58:32.750-05:00Comments on BUSINESS COMPLAINTS , BUSINESS SCAMS , BUSINESS REVIEWS: LOUIS VUITTON TORONTO COMPLAINTUnknownnoreply@blogger.comBlogger43125tag:blogger.com,1999:blog-19233276.post-44829835582182200182023-04-03T06:12:01.923-04:002023-04-03T06:12:01.923-04:00I recently experienced bad customer service at Lou...I recently experienced bad customer service at Louis Vuitton. Despite multiple attempts to contact them regarding a repair, no one returned my calls. This lack of communication is unacceptable for such a high-end brand.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-68951603786262087792013-04-01T16:16:11.726-04:002013-04-01T16:16:11.726-04:00OK so i've just reached home upon a visit to ... OK so i've just reached home upon a visit to the LV STORE BLOOR LOCATION. I had purchased a quit expensive hand bag as well as other items in the past at the LV store. Glasses, and what not. After a couple uses of my handbag the strap had busted, and same with wrist strap. Keep in mind this bag cost around 8000 . Procrastinating as usual I didn't bring the bag in for repairs right away . I and asked my boyfriend to kindly bring my bag for repairs . He agreed and brought it to a repair store that wasn't LV. He wasnt aware that this would be an issue nor was I. So I walked into LV today to have my handbag properly repaired and the lady at repairs department upstairs refused to help saying my bag is not authentic and she cannot send it to be repaired even if i pay for the repairs seeing that someone else had tampered with the bag . regardless I have spent alot of money in this store and they should be more than willing to accompany me and repair the bag. AS a long time Louis Vuitton customer i can truly say after today's encounter i will no longer purchase Louis Vuitton. The service is crap, the products they produce are crap and i will be sure to let all my friends who also shop at Louis know and im sure they will think twice before purchasing anything Louis in the future. Upon purchasing these bags they should really inform-about their repairs rules and regulations .. the lady behind the desk told me I should of have just known already !!! Because i'm psychic, right . Now i have a truly expensive designer bag out of service and i don't know where to send it.. as i was leaving she did say if it helps at all we send our bags to Kaymar in the bottom of Nike store. Great!! thanks lady<br /><br />SINCERELY; NO LONGER A LV CUSTOMER Allysha Le Clair<br /> Anonymoushttps://www.blogger.com/profile/07217738581182133524noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-82735075836597349422013-02-05T15:24:13.360-05:002013-02-05T15:24:13.360-05:00ok I am not buying any from LV for my wife then
...ok I am not buying any from LV for my wife then <br /><br />thanksAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-56310817260790376162013-01-30T00:02:20.138-05:002013-01-30T00:02:20.138-05:00I have had three issues over the past year and a h...I have had three issues over the past year and a half. The first was one instance where my husband purchased me the leopard print scarf from Yorkdale while I was away on vacation. Upon getting home, I noticed that this brand new scarf had a few runs in it, prior to me wearing the piece. I took the scarf back to Yorkdale and explained to them the issues I had with the runs and the fact that the scarf had yet to be worn as it was only a few days after being purchased and you would think I was being unreasonable for having an issue that a brand new, $1000 plus scarf had runs in it. They tried to tell me they all do as they are delicate and after much debate, they took back the scarf and replaced it with one that didn't have the runs they claimed were on all of them. They proceeded to put that same scarf I returned right back on the retail floor and told me if i had any further issues with the scarf that they wouldn't be willing to help. On a $1000 piece of cloth? I found it pretty low to be honest but didn't say anything.<br /><br /><br />My next issue lies with my wallet I had for a few years that became unstitched in the fold region. Again, I took this back to Yorkdale and asked if it could be repaired. They said it could be and claimed to have sent it out to be dealt with. A few weeks pass and I hear nothing from them. I call them and they tell me the item couldn't be repaired and to come pick it up. I get there and the salesperson who grabs it from the back tries to give me some lame excuse that they couldn't stitch it back together in the area as they were concerned it may rip. An $800 wallet that carries a lifetime warranty against defect, which this is and again, I am basically told to suck it up. Instead of taking my business to Gucci or Prada, once again, I decide to buy another LV wallet despite the way I was treated once again by LV.<br /><br /><br />Now comes my latest and final saga, the straw that has broken the camels back and has me wanting to sell all 13 of my current purses, my damaged and undamaged wallet and my scarfs including my longer to be helped out scarf according to Yorkdale. I have an LV school bag that is a few years old. Now, understand I won 13 different LV bags, so I don't exactly use my bags heavily as I rotate often, especially this school bag, which is very sparingly used. A couple weeks back, my lace that I use to tighten the top snaps in half. I contact Yorkdale and speak to a nice young lady who says she will have a lace waiting for me to pick up at no charge. I just returned from Vegas today and trek across the city to get there and get my bag back in commission. When I arrive, I stand there for almost 20 minutes before being acknowledged, likely because I was wearing my gym clothes and didn't look the part for the folks working the floor at Yorkdale, who only seem to pay close attention when you are dressed to the nines and look ready to spend. I have caught them off guard a few times as has my husband, dropping way too much on a piece to be treated like trash. I should note there was 2 customers in the store and the staff seemed to try there best to look busy and avoid me. Anyhow, finally a young lady ackowledges me at which time I explain my situation and that a lace should be there for me to pick up. After not listening to a word I said, she comes back from the back and asks what bag I sent in for repair and where my tag was. Again, I repeat my situation and she goes back again and comes out empty handed. She once again comes back and says that the only thing she has is the side lace off a Neverfull, another bag I own two times over btw and tells me that I have to pay for it, assuming I was looking for it to be no charge, which wasn't the case initially and something I never mentioned. This struck me as an insult and I let her know that the customer service offered there is garbage and always has been and I will be taking my business elsewhere from now on.<br /><br /><br /> <br /><br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-59734307428120148002012-12-12T11:14:55.158-05:002012-12-12T11:14:55.158-05:00Louis Vuitton 111 Bloor Street store manager Alex ...Louis Vuitton 111 Bloor Street store manager Alex White is so rude, and has no clue on how to talk to people or provide customer service. I will never buy another bag from them again.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-76078892714027644222012-12-04T23:13:04.519-05:002012-12-04T23:13:04.519-05:00I have initiated a Small Claims Court action again...I have initiated a Small Claims Court action against Louis Vuitton for, amongst other things, really poor customer service. If anyone is interested in combining our consumer power and going to the media (I'm thinking the Star and Metro) to make our unified voices heard please contact me at yencorp@hotmail.com.Tom Yennoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-79811548101464381332012-06-01T09:29:03.360-04:002012-06-01T09:29:03.360-04:00I would like to add to the initial post regarding ...I would like to add to the initial post regarding LV at Yorkdale. I recently purchased a Delightful Monogram PM. When I bought the bag, my bf was with me and asked is that a used bag (because when they brought it out, it wasnt folded or in the protected cover). I was so excited that I said of course not, this is LV, they wouldn't do that. Once I got home I realized that the left ring holder leather was crumpled and appears that it may rip. At this point I thought, omg, they sold me a used bag. I called them, and they said I could exchange it, but of course when my bf took it in, they refused. The manager said if it was ripped they'd gladly exchange it, but since its clearly used and not ripped yet, they won't. How does that make any sense? Obviously it's used! They sold me a used bag. How could I pay that much for a second hand item? I'm still following up with their manager, but I assure you, and I hope this is forwarded to their head office, next time, I'm going straight to Gucci. They're always incredibly polite unlike the trashy service from LV. To add on, even when I was buying the bag, the representative was a jerk!Anitanoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-27572742673138536812012-03-08T01:48:43.772-05:002012-03-08T01:48:43.772-05:00I want to complain about bullying and abusive beha...I want to complain about bullying and abusive behaviour from bartering companies when they owe me money..Where do i complain about trade business and oktrade.ca? It is very hard to recover monies in the account, then they bill you when they shouldn't be monthly for no service. they are always right about their billings even when they are wrong. I had to cut my credit card there was no way to understand each other and i had to pay all my commissions ahead of time even though they owed me..while promising that i can recover my monies whenever i wanted..but they liked and kept billing me. now they pretend that i owe them monies so that i cannot recover 2500 of my money..they are in many businesses it is also called i believe exhortionnist or thieves. All barter companies are the same but this one outdid the others.joehttp://www.naturaltherpiesforall.comnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-54957105751587551672012-01-28T21:02:53.710-05:002012-01-28T21:02:53.710-05:00Yorkdale only hires staff with extremely low IQ...Yorkdale only hires staff with extremely low IQ's and lack of english skills. I have never been so annoyed with a store in my life.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-15474720043088579942011-12-28T23:31:41.636-05:002011-12-28T23:31:41.636-05:00Retail has a common denomenator, be it LV or Zelle...Retail has a common denomenator, be it LV or Zellers which is ridiculously marking up cheap crap (usually made in a foreign sweat shop) and having people paid shit wages to sell it. Then people are surprised when they get lousey customer service. Stop acting surprised! If people at all cared about customer service they would have supported the small business model years ago instead of selling out to the mega-chains that have taken over most markets and couldn't give a rat's ass about a few disgrunted customers (or as they like to call us now, "guests"). <br /><br />p.s. for any of you diehard LV customers who wish to point out that their product is not made in China, I know that!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-33254793387075922372011-12-09T11:46:53.937-05:002011-12-09T11:46:53.937-05:00I agree with you that the service in LV Yorkdale i...I agree with you that the service in LV Yorkdale is substandard. There is a lack of system. Waited in front of a counter for 5 minutes but no one ever came around to serve. Asked 1 of the 2 security guards who were wrapped in coat & tie if he can ask somebody to help but HE JUST LOOKED away as if searching for some staff to come around. He never acknowledged or answered me. Was I talking to the glass behind him? Is it prohibited for these so called security guards wrapped in coat & tie to talk unless he was going to apprehend you for stealing? Finally a nice guy came around in front of ask because the counter was empty and I was examining already an item. He served me and was very kind and nice. Come paying time, their cashier entertained a Chinese Woman who cut in and demanded to see a bag when there were 2 parties waiting to pay. If there are coat & tie wrapped security guards do not even have the courtesy of saying "just a minute I will call the sales staff" and the cashier who did not even practice "first come first served" policy then LV has a big problem. All that there is to it is the name "Louis Vuitton" and nothing else.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-5956960458574256702011-08-20T19:01:31.598-04:002011-08-20T19:01:31.598-04:00Thats why I hate label-chasers -
Its stupid to ru...Thats why I hate label-chasers - <br />Its stupid to run after brands - honestly - if everything in an LV shoes is made in a chinese sweatshop - but its polished in NY and put on display there - they can technically call it Made in USA - I can gurantee - these famous brands are just cashing on their history - but is just like any other utility brands like H&M, JCPenny etc -<br />I feel sorry for the guy who has to call up so many times to be treated by someone at a call centre working for LV - even after spending so much money on buying high end luxury products -<br />If you really want to screw companies who play with your money - overprice products and doesnt deliver - go to shanghai and buy LV fakes LOL !!Paulhttps://www.blogger.com/profile/06671708257831541431noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-23578926133052898362011-08-16T15:51:22.837-04:002011-08-16T15:51:22.837-04:00never have a bigger bunch of pompous, bombastic id...never have a bigger bunch of pompous, bombastic idiots posted in one place...I thank heaven that my gorgeous wife has the confidence in herself to not attempt to identify herself with overpriced mexican goods with an LV logo...I feel sorry for you sorry assed losers many of whom really can't afford the product yet max out your credit cards to have it..and to the ones who can afford it...give your heads a shake and try feeling good about yourselves through charity and volunteering and giving to the less fortunate, not by wearing thousands of dollars on your backs.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-81431019578285516692011-08-10T11:48:25.665-04:002011-08-10T11:48:25.665-04:00I bought a LV bag last wednesday at this location ...I bought a LV bag last wednesday at this location - 111 Bloor Street. When I took it out on the weekend, I found out that it had very strong smell. I tried to exchange the bag yesterday at this location. They refused and stated that they did not smell anything and that the bag is not in perfect saleable condition. The bag is in exactly the same condition as I bought it last Wednesday. Anyway, the store staff and manager at this location has very poor sense of customer service. LV should spend more on staff training or hire more qualified staff in order to keep its loyal customers. There are many great products out there as substitutes for LV.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-74207816919331619892011-07-14T02:32:54.083-04:002011-07-14T02:32:54.083-04:00i'm having a same problem as well with the man...i'm having a same problem as well with the manager in yorkdale.in 14th feb 2011, i went there to purchase a bag and while waiting for the staff to get me the bag ,the manager suddenly approached me and asked me leave the lv store as soon as possible.i replied " i still waiting for the staff to get the new bag instead of the display one".he then said," i don't care,leave this lv store or i'll ask the security guard to escort you out from this place".. in a while, i was thinking why he treated me like that and keep questioning.after, purchasing me stuff, i approached him again and asked why he needed to call the security guard to get me out from here and what did i do.then he said" if you want me to get a security to kick you out now,if you want, i can do it right now...that make me felt shocked and without questioning anything,i left the store and called the customer service.after explaining about my situation, the customer service told me that the one wanted to kick me out is the holt renfrew security guard which didn't make sense at all cause i still going around and purchased one high heels from there and no body told me to go out from there..worst customer service and manager..would definitely not going to purchase lv goods anymore.selly limhttps://www.blogger.com/profile/03517135379766679053noreply@blogger.comtag:blogger.com,1999:blog-19233276.post-19862944081370841232011-07-04T10:49:15.840-04:002011-07-04T10:49:15.840-04:00I'm shocked at the service that people are rec...I'm shocked at the service that people are receiving at Louis Vuitton. My experience there over the last 15 years has been nothing short of fantastic (I always go to the bloor street location). I took a wallet in that I had used for several years for repair and the manager told the sales associate to just give me a new one. I did not kick up any fuss or anything, I was just dropping it off for repairs. I have always been treated with respect at the bloor street store. I do tend to deal with the long term employees at this store, and if I don't see them when I go in, I ask for them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-20851348603225168962011-06-15T04:41:26.406-04:002011-06-15T04:41:26.406-04:00LV Vancouver rules! LV Toronto is horrible. I have...LV Vancouver rules! LV Toronto is horrible. I have a life time spending total at LV approaching $100k (you can see it in the bottom right corner of your personal info in the computer database) so I speak from experience when I tell you the Toronto location is full of ignorant idiots. Who do they think they are? YOU are selling ME the $800 dollar shoes so sniff my feet and smile! I'm kidding, just treat people with respect they deserve! The manager at LV Vancouver recently told me they're about to "clear house" at LV Toronto because of it's terrible rep. They recently sold my GF a spring rain coat far to large for her after promising the tailor would take it in. Ya right.... I had it shipped to Van and she's swimming in it! Of course they won't take it back now after being altered and LV Van felt so bad after hearing they freaked inundated us with apologies for nearly a half hour. Anyone want an LV summer rain coat size 6 for half price msg back!?<br />LV Vancouver just lost their super star sales rep Patrick. If you're listening LV Vancouver... this was a BIG mistake! The guy would be waving you in while you're still 100 feet away from the store ready to offer you a cup of hot coffee! Now thats service! By chance I'm flying to Toronto tomorrow (from Van) and I'm going to make of point of seeking out Ben and telling him about the buzz he's creating on the net and if he's a smart ass I'll advise him to look my name up on the database and make a ridiculous complaint (who would question it with my history with the brand hehehehe).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-12865744853096307722011-05-26T21:04:13.073-04:002011-05-26T21:04:13.073-04:00forget it im not buying anymore LV..was thinking t...forget it im not buying anymore LV..was thinking to i changed my mind totallly so discouring!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-36661069229045493222011-05-06T18:51:39.948-04:002011-05-06T18:51:39.948-04:00This "manager" at the LV store in Yorkda...This "manager" at the LV store in Yorkdale, is the worst. He is so rude<br />and uneducated. He needs to go to school ASAP.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-82329280616289717642011-04-27T19:39:29.629-04:002011-04-27T19:39:29.629-04:00I had purchased an LV bag in LA On Dec 27, 2010. ...I had purchased an LV bag in LA On Dec 27, 2010. I left it in the box until March 15, 2011. This is when I took it out to go to Chicago. The next day I noticed the inner lining ripping away from the stitching. I was horrified. I wanted to settle this ASAP so I went to the LV store in Chicago thinking that they would just exchange it for another one. They stated that I would have to take it to my LV. Well the closest one to me is an hour and a half away, which is Yorkdale. I have received far better customer service with coach. I ruined a pair of Coach leather gloves myself by trying to clean them. Coach exchanged them for a new pair. Now thats customer service.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-52062491892816925112011-04-06T21:46:50.322-04:002011-04-06T21:46:50.322-04:00I totally agree with all the people saying here ab...I totally agree with all the people saying here about the manager at the yorkdale. I don't know why he is still a manager at that store. It seems like there are many complains about him already.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-831133464631967312011-03-18T22:47:50.361-04:002011-03-18T22:47:50.361-04:00i feel so sorry for u guys... its only a brand, do...i feel so sorry for u guys... its only a brand, don't sweat small stuff, soooo simple ! if ur unhappy, then don't promote the brand... well who told u to go in the store and have a bad experience anyways.. shopping is suppose to be fun and joyful... if your ego wants u to wear a something w someone elses logo, then u fall for it.. too bad. <br />wake up ! WAKE UP !!!! PEOPLE!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-7772443949452409202011-03-17T16:11:53.461-04:002011-03-17T16:11:53.461-04:00please stay away from mylouisvuitton
site is a sca...please stay away from mylouisvuitton<br />site is a scam yes they were very nice and answer your first phone call to convicence you to buy and once the payment received and delivery the lv bag were not what you expected,they will not provide you return address and their return policy were fault. this is my second time purchase online and never again.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-12386363761936969002011-03-07T18:03:10.328-05:002011-03-07T18:03:10.328-05:00it's always like that in Louis Vuitton. When y...it's always like that in Louis Vuitton. When you purchasing something, they treat you like GOD, and when you ask for repair or return, they treat you like shit....<br />Another interesting thing is, if you go to the store wearing shabby clothes, they'll give you scornful look, and the security will follow you everywhere in storeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19233276.post-37460095229775936342011-02-07T17:05:12.795-05:002011-02-07T17:05:12.795-05:00wow....currently I am contemplating between Prada ...wow....currently I am contemplating between Prada and LV...but the guy you all speak of, is he a tall French man with a pony tail? If so he is rude....Anonymousnoreply@blogger.com