Moxie's Classic Grill
(905) 764-9500
159 York Boulevard, Richmond Hill, ON L4B 3B4, Canada
Email: info@moxies.ca
I went to Moxies restaurant a few days ago, me and my friends were NOT impressed by their service at all.
The waiter came and so we ordered our drinks and appetizer, they brought the drinks for all my friends except mine and I had to call another waiter to remind them about my drink because the original waiter was too busy and we rarely saw him, so I finally got my drink 15 minutes later when all my friends were done with theirs :( , and then later the original waiter came and we ordered our dinner we're all thinking that we will get the appetizer soon, 20 minutes later we got the dinner and I asked the waiter what happened to the appetizer? You brought the small appetizer plates but without the appetizer! He said "ohh I'm sorry I forgot…, do you still want it?" I said yes and because it’s very late maybe they should consider giving it as a complimentary, he said "ok we'll see".
Later he brought the appetizer when we were all done with our dinner!
Then when he brought the bill, it shows that they did actually charge us for it!
This was my first and LAST time going to Moxies Restaurant! And it was just a weekday, not even a weekend and they screwed up like this, what if it was a weekend then what?
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Sent an email to info@moxies.ca and to info@moxiesbeavercreek.ca advising them to read this complaint and respond to it online, hopefully they will post their own comments online here shortly.
ReplyDeleteHi,
ReplyDeleteI found this through google by searching moxies restaurant complaint
mmm.. that's not nice.. that's all I gotta say
I absolutely concur with your comment about this restaurant. My friends and I went there last night, the waitresses there were extremely rude, especially those in the front. When we got there, there wasn't a line up, but the waitresses in the front just kept chatting and looking straight at us w/o greeting us. When we asked for seats at the patio, she simply told us to find ourselves a table outside. After finding out we need more chairs, she dragged chairs from another table and dropped them infront of us loudly and ordered us to sit before she'll hand out the menu. The waiter we had later was cool, but watch out for those waitresses in the front, they can really be a mood killer.
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ReplyDeleteTheir employees needs training!! Its disappointing to experience this things!
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