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Wednesday, July 09, 2025

YIKHOM Automatic Foaming Soap Dispenser: Honest Review, Real Complaints, and a Warning for Buyers

YIKHOM Automatic Foaming Soap Dispenser: Honest Review, Real Complaints, and a Warning for Buyers

The YIKHOM Automatic Foaming Soap Dispenser promises modern functionality, sleek design, and touchless hygiene. At first glance, it looks like the perfect addition to any bathroom or kitchen setup — boasting an IPX6 waterproof rating, USB-C charging, 8 adjustable foam levels, and a generous 450mL tank capacity.

But if you're considering buying this product, this review should serve as a serious warning. After using the YIKHOM Automatic Foaming Soap Dispenser for just a few months, I began to experience performance issues. Eventually, the unit stopped working entirely. When I attempted to contact the seller, YIKHOM, via Amazon, I was completely ignored. No reply. No replacement. No customer support. This is my formal complaint and a cautionary review for other potential buyers.

Initial Impressions of the YIKHOM Foaming Soap Dispenser

When I first received the YIKHOM Automatic Foaming Soap Dispenser, it looked promising. The packaging was modern and clean. The build quality felt decent. Charging the unit via USB-C was convenient, and the adjustable foam output worked great — at first. I was optimistic and even recommended it to friends and family.

Numerous reviews online praised the dispenser for its hands-free operation and quick response. I decided to give it a try based on those reviews. Unfortunately, it didn't take long before the cracks started to show — literally and figuratively.

Performance Declines After a Few Months

Within just 2–3 months of standard use in my bathroom, the YIKHOM soap dispenser began malfunctioning. The foam output became inconsistent. Sometimes it wouldn't dispense at all. Other times it would spit soap in random directions or continue foaming even without a hand under the sensor.

This wasn't just my personal experience — after going back to Amazon and re-reading recent reviews, I found similar complaints from other frustrated customers. It appears the product has a fundamental flaw that causes failure over time, and this pattern has emerged in multiple verified reviews.

YIKHOM Ignored My Customer Service Complaints

When the unit stopped working entirely, I reached out to YIKHOM on Amazon to file a complaint. I expected at least an acknowledgment — maybe a return option or some troubleshooting help. But my complaint was ignored. I contacted them multiple times and received zero response. This raises a red flag not only about the product but about YIKHOM as a company.

I filed a detailed complaint, explained my issue, and even attached photos of the broken unit. Still, nothing. YIKHOM's refusal to address legitimate complaints reflects a pattern of disregard for customers once a sale is made.

If you read reviews from other buyers, you'll see the same theme: when it works, it's okay — but when it breaks, don't expect help from YIKHOM.

This Product Is a Scam — Buyer Beware

The YIKHOM Automatic Foaming Soap Dispenser is marketed as a premium hygiene product, but based on my experience, it's a scam. It simply does not last, and worse, it is sold by a company that refuses to support its customers post-purchase. That's the core message of this review.

If you're looking for reliable, long-term hygiene devices for your home, this is not it. Despite promising specs like IPX6 waterproofing and 8 foam levels, none of that matters when the unit stops working and YIKHOM won't honor your complaint.

Other Customer Reviews Confirm the Pattern

Digging deeper into the reviews, I noticed a pattern of similar complaints:

  • Several users noted that the dispenser stopped working after only a few weeks or months.

  • Many said the sensor became unreliable or the foam output stopped entirely.

  • Others mentioned the same lack of response from YIKHOM when trying to request a refund or exchange.

One particularly helpful review mentioned that YIKHOM blocked them after they left a negative review, which aligns with my experience of being ignored. This is unacceptable and shows a complete lack of professionalism and care for customer satisfaction.

Product Overview: Features That Don't Last

To summarize, here are the advertised features of the YIKHOM Automatic Foaming Soap Dispenser, followed by what you can realistically expect:

FeatureYIKHOM's ClaimReal-World Experience
Touchless DispensingHygienic, hands-free foam dispensingWorks initially, but fails after weeks
8 Adjustable LevelsCustomizable foam output volumeBecomes inconsistent over time
450mL CapacityLarge tank for longer useTrue, but doesn't matter if it breaks
USB-C RechargeableConvenient and modern charging methodWorks at first
IPX6 WaterproofSafe for bathroom useDoesn't stop internal failure

No matter how appealing these specs may look, the truth is that this device has not delivered on its promises. Reviews and complaints are stacking up. And YIKHOM, the seller, continues to ignore them.


YIKHOM's Silence Speaks Volumes: A Company That Doesn't Care

When consumers raise complaints, responsible companies reply. They investigate, troubleshoot, offer solutions, and, if necessary, provide replacements or refunds. But YIKHOM does none of this. This is a company that seems to thrive on one-time purchases, then disappears the moment there's a problem. Reviews show this is not an isolated incident.

Many customers left a review or two praising the product at first — and that's how YIKHOM likely tricks people into thinking it's trustworthy. But the real reviews, the updated ones that come months later, show a long list of complaints, ignored messages, and broken products. That's the full story behind YIKHOM and why this complaint article had to be written.

Do Not Trust the Positive Reviews — Look Deeper

It's easy to be fooled by hundreds of positive reviews. Many of these are written shortly after receiving the item, while it's still functioning. That's exactly what happened to me. I originally gave the YIKHOM Automatic Foaming Soap Dispenser a positive rating — but I've since updated my review to reflect the truth.

Real, long-term users are now coming forward with detailed complaints about the unit failing and YIKHOM refusing to help. If you go back and read recent reviews or filter by "critical reviews," you'll see the truth. Don't let the average star rating deceive you. You deserve better.

Why Reliable Customer Support Matters

In the age of smart appliances and automated tools, customer support is more important than ever. If a product fails, especially an electronic one like the YIKHOM dispenser, it's up to the seller to stand behind it. That means accepting responsibility when something goes wrong.

YIKHOM, on the other hand, does the opposite. Reviews show they do not reply to inquiries, they do not issue refunds, and they do not offer replacements. Their silence is a direct insult to anyone who trusted their brand. My personal complaint is just one of many, and it's clear that this is how they operate.

The Complaint Against YIKHOM: A Case Study in Bad Business

Here's the timeline of my complaint:

  1. Purchased the YIKHOM Automatic Foaming Soap Dispenser from Amazon after reading some glowing reviews.

  2. Used it daily for a few months.

  3. Dispenser began to malfunction — irregular dispensing, followed by total failure.

  4. Contacted YIKHOM through Amazon — no response.

  5. Sent follow-up messages — completely ignored.

  6. Left updated review and formal complaint.

  7. Still no reply from YIKHOM.

This is not just a product issue; it's a customer service disaster. Every complaint ignored is another example of how YIKHOM fails its customers.

Let's Talk About Longevity and Value

A soap dispenser should last more than a few months — especially if it's an electronic unit costing more than basic alternatives. You expect it to work reliably for years, not become a disposable device.

Sadly, the YIKHOM Automatic Foaming Soap Dispenser does not offer long-term value. Reviews like mine and others clearly state the same: it stops working far too soon. And once it does, YIKHOM won't help you. That's not just poor service — it's a scam in my opinion.

Amazon Should Investigate YIKHOM

Given the volume of complaints and the recurring theme of being ignored, Amazon should re-evaluate whether YIKHOM should be allowed to continue selling on their platform. Too many reviews detail the same experience: initial success, sudden failure, ignored complaint. It's time for Amazon to step in.

This review is not just about a broken product — it's a warning for Amazon and other consumers. When a seller like YIKHOM consistently ignores complaints and avoids accountability, it hurts the entire marketplace.


A Checklist for Buyers: How to Avoid Products Like YIKHOM's

Before buying any electronic device online — especially from brands like YIKHOM — consider the following checklist. It may help you avoid wasting your money on unreliable products backed by zero customer service.

✔️ Check Recent Reviews and Complaints

Always read the most recent reviews — not just the overall rating. Search specifically for the terms "stopped working," "complaint," "malfunction," "support," and "customer service." You'll often find red flags that early buyers didn't notice. In the case of the YIKHOM Automatic Foaming Soap Dispenser, many recent reviews are full of complaints.

✔️ Search for Brand Complaints

A quick Google search of "YIKHOM complaints" or "YIKHOM review" will uncover many stories like mine. The repeated issues are a sign of a bad brand with no intention of delivering lasting quality.

✔️ Test Customer Service Before You Buy

It may sound excessive, but try reaching out to the seller with a simple pre-sale question. If they don't respond, take that as a sign. If YIKHOM had even bothered to reply to any of my complaints, this review may have been different.

✔️ Be Skeptical of High Ratings

Some sellers manipulate reviews or rely on early buyers to inflate their score. Always dig deeper. YIKHOM has many positive reviews — but if you look at them closely, many are written within days of purchase and never updated.

Better Alternatives to the YIKHOM Foaming Dispenser

If you're looking for a reliable touchless soap dispenser, skip the YIKHOM Automatic Foaming Soap Dispenser and consider these alternatives instead:

  1. Simplehuman Rechargeable Sensor Pump

    • Known for premium build quality and excellent support.

    • Highly rated with far fewer complaints.

  2. Secura Touchless Soap Dispenser

    • One of the top-rated foam dispensers on Amazon with thousands of consistent positive reviews.

  3. Opernee Automatic Dispenser

    • More affordable and still has better support than YIKHOM based on verified reviews.

None of these brands have the volume of unresolved complaints that YIKHOM does. In fact, most of them respond to reviews and customer issues — the way a proper company should.

Recap: The Core Complaints About YIKHOM

To make things crystal clear, here is a summary of why YIKHOM should be avoided:

  • The YIKHOM Automatic Foaming Soap Dispenser stops working within months.

  • The sensor malfunctions, the foam output fails, and eventually the unit becomes unusable.

  • Multiple complaints and reviews show the same issue happening to other users.

  • YIKHOM does not respond to emails or messages through Amazon.

  • They offer no replacement, no refund, and no support — even when you provide proof.

  • Positive reviews are often written too early to reflect long-term usage.

  • Complaints go unanswered, and reviews mentioning issues are ignored or downplayed.

  • YIKHOM as a brand has no real customer service infrastructure.

These are not isolated issues. This review is one of many. If YIKHOM valued its customers, they would address these complaints. But they don't.

What Should Happen Next

I believe that Amazon needs to look into YIKHOM and the growing number of complaints about their products. This review is not about harming a business — it's about protecting consumers. We deserve better than to be ignored and left with faulty hardware after just a few months.

If you've had a similar experience with YIKHOM, leave your own review. Share your complaints. Make your voice heard so others don't get scammed. Don't let YIKHOM continue to profit from poor-quality products and zero customer support.


Final Verdict: Avoid the YIKHOM Automatic Foaming Soap Dispenser at All Costs

After a thorough hands-on experience and extensive research into user reviews and complaints, it's clear that the YIKHOM Automatic Foaming Soap Dispenser is a disappointing product backed by an even more disappointing company. What started as a promising gadget quickly revealed itself to be an unreliable device with a very short lifespan. But even worse is YIKHOM's attitude toward customers — one of complete silence.

This review has outlined the real-world performance issues, detailed the ignored complaints, and explained why you should stay away from this seller. If you're still considering buying a soap dispenser from YIKHOM, I strongly advise you to reconsider and look at reputable brands with real customer service.

🚫 Do Not Buy YIKHOM — You've Been Warned

This isn't just a frustrated rant. This is a verified buyer complaint. My unit failed after only a few months, and YIKHOM ignored every attempt I made to reach out. My review is honest, supported by evidence, and aligned with other customer reviews that tell the same story.

Let's recap the key issues again:

  • Short Lifespan: Stops working in a few months.

  • No Support: All complaints ignored by YIKHOM.

  • Misleading Reviews: Many early 5-star reviews don't reflect long-term use.

  • Repeated Complaints: Too many verified buyers with the same bad experience.

Keywords Recap for SEO Visibility

This review, complaint, and warning article targets important keywords so that it's easier for others to find this content before wasting money on YIKHOM products.

🔑 Targeted SEO Keywords:

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  • Foaming soap dispenser stopped working

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These keywords were intentionally repeated throughout this review to ensure visibility on search engines and Amazon-related searches. If you found this article helpful, consider sharing it to spread awareness about YIKHOM and prevent others from being scammed.

What You Can Do Next

  • Leave an updated review of your own on Amazon to warn others.

  • Report YIKHOM to Amazon's customer support — every complaint helps build a stronger case.

  • Share this article on forums, social media, and product review platforms.

  • Choose more trusted brands with verified customer service.

✅ Trust Brands That Stand By Their Products

There's nothing worse than being excited about a new gadget and then realizing you've been scammed by a brand like YIKHOM. Let this article serve as a lasting review and a warning. If even one buyer is saved from the same disappointment, then this complaint was worth writing.

Don't fall for the trap. Don't trust the hype. Don't buy YIKHOM.


Disclaimer: This article is based on a verified customer experience and compiled from multiple public reviews and complaints about YIKHOM. All claims reflect real-world feedback and are intended to provide consumer protection and transparency.

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