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Monday, November 28, 2022

Purolator SCAM Reviews and Complaints

On Nov 27th,2022 I requested for a pickup from Purolator for two Amazon return packages of tracking numbers XCC008812463 & XCC008708417 on Purolator.ca through the online visual assistant and I was asked to specify a time for pickup so I inputted:
Between 0930 and 1300 and I received an email confirmation of the same.

On Nov 28th,2022 Purolator driver arrived at Aprox 3:45PM driver didn't even buzz me from downstairs even though I provided the buzz code in the instructions, I was in the shower so I yelled "hold on please", I rushed to open the door, Purolator driver immediately started shaking his head, and in a very rude way he asked me why I didn't open the door quick, I said I was busy and that I had scheduled the pick up between the said times above, he said "yeah I can't come at your time, I gotta come when I'm supposed to", he picked up the two packages continued talking to me very rude and made several rude remarks and called me "a piece of shit".

I regret rushing to open the door for the driver, and most importantly I regret requesting a Purolator pickup, I should have chosen to do business with a large company which has a professional customer service that are educated with good manners that won't behave the same way. 

A report has also been filed with the Better Business Bureau.


If you had any issues with Purolator, please post your complaints and reviews in the comments below.

posted by Anonymous User @ 4:48 pm   1 comments

1 Comments:

At March 30, 2023 1:29 am, Anonymous Anonymous said...

An unfortunate experience with Purolator on Nov 27th, 2022, involving two Amazon return packages (tracking numbers XCC008812463 & XCC008708417) has led to complaints about their service. The driver arrived later than the scheduled pick-up time and did not use the provided buzz code. The customer, who was in the shower, rushed to open the door, only to be met with rudeness and disrespectful remarks from the driver.

This incident highlights a regrettable lack of professionalism and courtesy from Purolator's service. A report has been filed with the Better Business Bureau. Customers are encouraged to share any similar issues or experiences with Purolator in the comments below to raise awareness and hold the company accountable for their conduct.

 

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