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Monday, November 28, 2022

Purolator SCAM Reviews and Complaints

On Nov 27th,2022 I requested for a pickup from Purolator for two Amazon return packages of tracking numbers XCC008812463 & XCC008708417 on Purolator.ca through the online visual assistant and I was asked to specify a time for pickup so I inputted:
Between 0930 and 1300 and I received an email confirmation of the same.

On Nov 28th,2022 Purolator driver arrived at Aprox 3:45PM driver didn't even buzz me from downstairs even though I provided the buzz code in the instructions, I was in the shower so I yelled "hold on please", I rushed to open the door, Purolator driver immediately started shaking his head, and in a very rude way he asked me why I didn't open the door quick, I said I was busy and that I had scheduled the pick up between the said times above, he said "yeah I can't come at your time, I gotta come when I'm supposed to", he picked up the two packages continued talking to me very rude and made several rude remarks and called me "a piece of shit".

I regret rushing to open the door for the driver, and most importantly I regret requesting a Purolator pickup, I should have chosen to do business with a large company which has a professional customer service that are educated with good manners that won't behave the same way. 

A report has also been filed with the Better Business Bureau.


If you had any issues with Purolator, please post your complaints and reviews in the comments below.

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