Softvire Canada Telemarketing Call Sparks Complaints: A Detailed Consumer Review

Last updated May 29 2025

1 · Who is Softvire Canada?

Softvire Canada markets itself as a discount software reseller. Its own website lists the address 3080 Yonge St., Suite 6060, Toronto ON M4N 3N1 and the phone number +1 437 780 8304. The store hours posted on several local-business directories show a typical weekday schedule of 9 AM – 5 PM. The firm sells licenses for Microsoft Office, Windows, McAfee and other security suites, positioning itself as "a trusted IT distributor offering premium software at big discounts."

2 · The Telemarketing Incident that Triggered These Complaints

On a recent weekday Softvire Canada phoned a number that is registered on the Canadian Radio-television and Telecommunications Commission (CRTC) National Do Not Call List. The call offered "software tools like Microsoft or others." When the recipient reminded the caller that unsolicited marketing calls to a DNCL-registered number are prohibited, the caller was asked to inform Softvire's owner and remove the number immediately.

This single call has already generated multiple complaints from the people involved and has prompted this review. Because similar telemarketing calls have been reported in other countries under the Softvire brand, including persistent harassment complaints linked to an Australian number, consumers have reason to examine the company's outbound-calling practices closely.

3 · Legal Context: Why These Complaints Matter

Unsolicited Telecommunications Rules (UTR)

• Maximum administrative monetary penalties: up to CAD 1 500 per call for individuals and up to CAD 15 000 per call for corporations.

Canada's Anti-Spam Legislation (CASL)

• For electronic messages that violate CASL, regulators may levy up to CAD 1 million per violation for individuals and up to CAD 10 million per violation for corporations.

While CASL's million-dollar fines apply mainly to email and text spam, the DNCL penalties still add up quickly, especially if multiple complaints are filed for repeated calls.

4 · Existing Online Reviews and Reputation

Most public reviews of the wider Softvire group focus on its e-commerce experience, often awarding high star ratings for smooth checkout and low prices. An Australian review platform shows an average 4.95/5 from 57 customers. Positive reviews like these do not erase telemarketing compliance duties. A pattern of DNCL violations will generate far harsher reviews and official enforcement actions than a slow shipping refund ever could.

5 · How to File Your Own Complaints

1. National DNCL operator – file online or call 1-866-580-DNCL.
2. CRTC Unsolicited Telecommunications Enforcement – use the CRTC complaint portal if you believe Softvire Canada has breached the UTR.
3. Canadian Anti-Fraud Centre – if the call appears fraudulent, report it at 1-888-495-8501.
   Keep detailed notes: date and time of the call, the number displayed, what was said and any follow-up actions. Each well-documented incident strengthens the CRTC's case if it chooses to investigate.

6 · Our Review Verdict

Softvire Canada may offer genuine low-cost software licences, yet its outbound-call tactics have attracted legitimate complaints. Any company that wants positive reviews must respect the DNCL and the UTR. Consumers should stay alert, file complaints promptly and share factual reviews so others can make informed decisions.

Disclaimer – The telemarketing call described above is based on first-hand information from the recipient. All legal information is drawn from publicly available CRTC guidance. This article is provided for consumer awareness and should not be taken as legal advice.

Warning: Patricia Mae Quitoriano Scam Review – Dishonest Freelancer Exposed

WARNING: Patricia Mae Quitoriano - A Detailed Review of Our Experience

We are writing this detailed review to warn other employers, clients, and companies about our negative experience with an employee hired through Upwork named Patricia Mae Quitoriano. It is crucial that you read this entire review and understand the risks associated with hiring Patricia Mae Quitoriano. We want to ensure that this information becomes visible across search engines like Google for anyone researching Patricia Mae Quitoriano reviews.

Who is Patricia Mae Quitoriano?

Patricia Mae Quitoriano, also known online by the username patkyu, is located in Antipolo City, Rizal, Philippines. She claims to be a software developer with experience in NetSuite development using SuiteScript (1.0, 2.0, and 2.1), among other technologies. Her contact details based on her resume are:

• Name: Patricia Mae Quitoriano

• Location: Antipolo City, Rizal

• Phone: 0976-522-6611

• Email: work.patkyu@gmail.com

• LinkedIn: (link not provided)

Her GitHub account is https://github.com/patkyu, and searching her username patkyu reveals that she is active across many platforms.

The Hiring Process and Red Flags

When we initially hired Patricia Mae Quitoriano through Upwork, we immediately noticed that her Upwork profile was blank with no reviews, no feedback, and minimal information. This was an immediate red flag. We asked Patricia Mae Quitoriano if she had previously owned another Upwork account, and she lied by saying no.

Given the pattern of her behavior, we strongly suspect that she may have previously had an Upwork account that accumulated many negative reviews, prompting her to abandon it and create a fresh new account to erase her bad reputation.

When we questioned Patricia Mae Quitoriano about why she left her previous jobs, she claimed it was because the environments were "toxic." However, based on our experience with her dishonesty, we wouldn't be surprised if she was fired from those jobs due to unethical behavior, scamming, or shady activities.

How Patricia Mae Quitoriano Scammed and Lied to Us

Throughout her brief time working with us, Patricia Mae Quitoriano continuously lied and provided endless excuses for her poor performance and lack of delivery. Some of her most common excuses included:

• Alleged internet issues

• Claimed power outages at home

• Other made-up personal excuses

In reality, these excuses were covering up the truth: Patricia Mae Quitoriano was either scamming us, working for others simultaneously, or simply did not care to deliver the work we assigned.

Ultimately, due to the lies, dishonesty, and failure to complete tasks as promised, we terminated Patricia Mae Quitoriano without pay. It is critical that other businesses know this: hiring Patricia Mae Quitoriano will almost certainly lead to wasted time, stress, and potential financial loss.

Resume of Patricia Mae Quitoriano

Here is her full resume for those who want to cross-check:

Patricia Mae Quitoriano

Antipolo City, Rizal | LinkedIn | 0976-522-6611 | work.patkyu@gmail.com

EDUCATION

• Polytechnic University of the Philippines (2020 - 2024)
  
  

• Bachelor of Science in Information Technology, GPA: 1.35

• DOST Scholar, Rizal Government Scholar, SM Scholarship Grantee

• Honors: Consistent President's Lister

• 
  

WORK EXPERIENCE

• Omdena (2023): Philippine Local Chapter Lead

• Knowles Training Institute Singapore (2022): IT Intern, Assistant Team Lead

• IBM Philippines (2025 - Present): Application Developer - Cloud Fullstack

• Oracle Corporation Philippines (2024): Associate Consultant Developer

LEADERSHIP AND AFFILIATIONS

• Institute of Bachelors in Information Technology Studies: Secretary

• Google Developer Student Clubs PUP-Main: Web Development Co-Lead

CERTIFICATIONS

• Oracle Cloud Infrastructure 2024 Generative AI Certified Professional

• UDEMY: Complete Web and Mobile Designer 2022 (UI/UX, Figma, etc.)

• Python is Easy (PIRPLE)

SKILLS

• UX & UI, Web UI, Python, Java, HTML5, CSS, Flutter, Shopify, NetSuite Development, NetSuite Administration, SuiteScript

GitHub

• https://github.com/patkyu

Her Upwork profile description claims she is a NetSuite and SuiteScript expert, charging $15/hr, and offering services like NetSuite customizations, API integrations, workflow optimizations, and more. Unfortunately, none of this professionalism matched her real-world behavior when working with us.

Final Warning to Employers

We strongly advise all employers, businesses, and clients: Do not hire Patricia Mae Quitoriano.

Based on our experience and the evidence, Patricia Mae Quitoriano cannot be trusted. She will scam you, lie to you, and waste your valuable time and resources. Save yourself the headache and hire someone else with a genuine track record.

Please share this review with anyone considering hiring her. Let's protect each other by making sure honest employers are aware.

If you have had a negative experience with Patricia Mae Quitoriano, or if you have more information about Patricia Mae Quitoriano, please post it in the comments below.

Keywords for Search Engines:

• Patricia Mae Quitoriano

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GrassGuys Scam Alert: Fake Reviews and Shady Tactics

There is a company called GrassGuys, with a website at mygrassguys.ca. Their Google Business listing can be found by searching "Grass Guys." As of now, they have a 3.8-star rating, with numerous complaints accusing them of being dishonest and even calling them a scam. One notable complaint includes a graphic image created by a frustrated customer or employee of theirs, alleging lies and other misconduct (see attached photo). 

GrassGuys has also been reported for placing their unauthorized signs on people's lawns without permission, presumably to take credit for work done by other companies. This tactic is seen by some as an attempt to falsely portray themselves as responsible for high-quality landscaping results—despite accusations that their actual work does not meet such standards.

Additionally, the company uses multiple phone numbers across various advertising materials, which could be seen as an effort to obscure their identity and make it difficult to link complaints and activities back to them. For example, the phone number 416-908-5952 appears on unauthorized lawn signs (see attached photo), falsely claiming they have a 5-star Google rating. However, their Google Business profile lists a different number: 647-334-5296.

Warning: Be aware and avoid this company at all times.

SERPCLIX.com Reviews – Is This a Scam or Legit? Here's the Truth.

If you're looking for SERPCLIX.com reviews, you've probably seen their bold claims about how CTR (Click-Through Rate) affects your website's Google rankings. SERPCLIX says they use real human clickers—not bots or proxies—to boost your website's rankings by sending traffic from Google search results. Sounds promising, right?

Unfortunately, we tested their service and what we found was shocking—and not in a good way.

They Claim Real Human Clicks – But That's Not What We Found

On their website, SERPCLIX boasts about using real people to perform clicks. On the "Become a Clicker" page, they say you can earn $0.05 to $0.10 per click. There's even a video of a man claiming he works for SERPCLIX and earns five cents per click.

But when we signed up and tested their service ourselves, the traffic we received didn't come from real humans using residential IPs. We dug deeper. We analyzed the IP addresses of every visitor sent to our site through SERPCLIX. What we found:

• All clicks came from VPNs or commercial data centers

• No traffic came from real residential IPs

• Reverse DNS lookups confirmed they were not real users

In other words, the clicks are very likely coming from bots or automated software behind VPNs—not real people, as they claim. Google is far too advanced to be fooled by bot traffic. If you think you're going to trick Google with fake clicks, you're mistaken.

Their "Clicker" Section is Just for Show

Of course, to make their claims believable, SERPCLIX has a public section for people to "become a clicker." But this is clearly there just to add credibility. It's a classic trick to make their operation look legitimate. The man in their promotional video appears to be a paid actor or stock footage. The entire "clicker" narrative feels staged and phony.

Let's Talk About the Math – It Doesn't Add Up

On their site, they claim to pay clickers $0.05–$0.10 per click. But let's look at how much they charge customers:

• $197/month = 660 clicks → $0.30 per click

• $297/month = 1,330 clicks → $0.22 per click

• $497/month = 2,800 clicks → $0.18 per click

• $997/month = 6,000 clicks → $0.17 per click

• $2,497/month = 16,500 clicks → $0.15 per click

If that were true, how are they making any money? Are they running a charity? The math doesn't make sense. The only explanation is: they aren't paying real people. Bots don't need paychecks.

False Promises and Contradictory Information

We even contacted them after weeks of using their service, asking why we hadn't seen any ranking improvement. Their reply? "It usually takes about three months to see results."

Yet on their own website, they showcase a case study where someone's rankings improved within hours of using the service.

So which is it?

They want you to stay locked into a monthly subscription for three months without showing any results. And by the time you realize you've been scammed, you've already handed over hundreds—possibly thousands—of dollars.

Final Thoughts: Our Honest Review of SERPCLIX

If you're searching for SERPCLIX reviews hoping to find out if the service is legit, here's your answer: It's a scam. The traffic isn't from real people. The IPs are coming from data centers and VPNs. The video testimonials are fake. The math doesn't add up. The promises don't match the results.

Avoid SERPCLIX at all costs. There are no shortcuts to SEO. If you want to rank higher on Google, focus on real strategies: high-quality content, proper on-page SEO, backlinks from trusted sources, and a good user experience.

Don't fall for snake oil.

Let us know your thoughts in the comments below!

UseViral.com Reviews: Scam Alert – My Experience Getting Scammed

UseViral.com Reviews: Scam Alert – My Experience Getting Scammed

If you're considering purchasing social media services from UseViral.com, you may want to think twice. Based on my personal experience, UseViral is a scam, and I'm writing this review to warn others so they don't fall into the same trap.

My UseViral Scam Experience

I decided to purchase a service from UseViral.com, and before placing my order, I emailed them with some questions. To my surprise, they responded quickly and seemed professional. This gave me a false sense of security, and I proceeded with my purchase.

However, once I completed my order, everything changed. I never received any confirmation details about my order, and when I tried reaching out to their support team to check on the status, I was completely ignored. I sent multiple emails, but UseViral never responded. It was as if they had vanished after taking my money.

No Product, No Response – Classic Scam Tactics

After realizing that UseViral had scammed me, I did some research and found that I am not alone. Many others have reported similar experiences—quick responses before purchase, but complete silence once they've taken your money. This is a clear indication of a scam operation.

How to Protect Yourself from the UseViral Scam

If you've been scammed by UseViral.com, here's what you should do:

1. File a chargeback with your credit card company – If you paid with a credit card, contact your bank or provider immediately and dispute the charge as a fraudulent transaction.

2. Report UseViral – You can file complaints with consumer protection agencies like the Better Business Bureau (BBB) and Trustpilot to warn others.

3. Leave reviews online – Share your experience on platforms like Reddit, Trustpilot, and social media to prevent others from falling for this scam.

Final Verdict: Avoid UseViral at All Costs

Based on my personal experience and the countless negative UseViral reviews, I can confidently say that UseViral is a scam. They take your money, provide no service, and completely ignore their customers once they've been paid.

Do yourself a favor and avoid this company entirely. If you've already fallen victim, don't hesitate to take action and file a chargeback. Protect yourself and warn others before they get scammed too!

Insomnia Cookies Review: Overpriced and Overhyped? A Look at the Toronto North York Location

Insomnia Cookies Review: Overpriced and Overhyped? A Look at the Toronto North York Location

If you're a student at York University or Seneca College, chances are you've heard of Insomnia Cookies. The chain, famous for delivering warm, fresh cookies late into the night, has a location at C4-130-85 The Pond Rd, North York, ON M3J 3M6, Canada. Given its proximity to two major post-secondary institutions, it's no surprise that this store has become a popular spot for students looking to satisfy their late-night cravings.

But is Insomnia Cookies actually worth the hype? If you've been there before, you might already have your own opinion. But if you haven't, let me save you some time—and money. This place is absurdly overpriced, the service is questionable, and the cookies themselves are nothing special.

$4 for a Cookie? Insomnia Cookies is Making a Fortune!

Let's talk about the price. One of the biggest complaints in almost every Insomnia Cookies review is the outrageous cost of their cookies. At nearly $4 per cookie, you'd expect them to be the best cookies you've ever had, right? Well, that's not the case. The reality is that they are decent at best, but nowhere near good enough to justify the price.

Think about it—$4 for a single cookie means you could spend over $20 just getting a small variety of cookies. That's the price of an entire meal at a decent restaurant! Meanwhile, you can walk into any grocery store, grab a pack of Pillsbury cookies for a fraction of the price, and bake an entire tray of warm, gooey cookies that taste just as good, if not better.

And let's not forget, Pillsbury cookies cost a fraction of what Insomnia Cookies charges. For less than the cost of two Insomnia cookies, you could bake two dozen cookies at home with Pillsbury dough. It's really a no-brainer.

Customer Service: The Rude Evening Employee That Ruins the Experience

If the overpriced cookies weren't enough to deter you, the customer service at the North York location might push you over the edge. There's a lady who works in the evenings who is just unbelievably rude.

Multiple customers have mentioned in Insomnia Cookies reviews that her attitude is unfriendly, dismissive, and outright disrespectful. Instead of greeting customers with a warm smile, she acts as if serving cookies is the last thing she wants to do. It's one thing to have a bad day now and then, but when rude service becomes a pattern, it reflects poorly on the entire store.

Some common complaints about her behavior include:

• Giving attitude for no reason when customers ask simple questions about flavors or pricing.

• Acting annoyed if you take a moment to decide what you want.

• Being dismissive when customers mention issues with their order.

• Ignoring customers or taking forever to acknowledge them.

For a place that charges a premium price, the least they could do is offer decent customer service. Instead, this particular evening employee makes the entire experience feel like a chore—not just for her, but for the unfortunate customers who walk in expecting to be treated with basic respect.

The Cookies: Overhyped and Nothing Special

Now, let's talk about the actual product—the cookies themselves. If you're paying $4 per cookie, you expect them to be mind-blowing. But honestly? They're just okay.

Yes, they're warm. Yes, they're soft. But are they better than other cookies? Not really. In fact, a lot of grocery store brands like Pillsbury, Chips Ahoy, and even President's Choice offer cookies that taste just as good, if not better. And the best part? You're not paying a ridiculous markup for something that you can easily bake at home for a fraction of the cost.

Here's what makes Pillsbury cookies superior:

1. More Affordable – You can get a whole pack of Pillsbury cookie dough for less than the price of two Insomnia cookies.

2. Same Warm, Gooey Texture – Bake them fresh at home, and they'll be just as warm and delicious.

3. More for Your Money – Instead of paying for just one cookie, you get dozens.

4. No Rude Customer Service – You can enjoy your cookies without dealing with an employee who acts like she hates her job.

So why spend $4 per cookie when you can enjoy the same thing at home for a fraction of the price?

The Insomnia Cookies Business Model: Profiting from Convenience

The only reason Insomnia Cookies gets away with charging such ridiculous prices is because they've built their business around convenience. They target college students who are too busy (or too lazy) to bake their own cookies, and they stay open late at night when other bakeries and grocery stores are closed.

That's their entire business model:

• Charge way more than the cookies are worth

• Rely on late-night cravings to justify the price

• Take advantage of students who don't have other options nearby

And it works! That's why Insomnia Cookies is making an absolute fortune selling basic cookies at outrageous prices.

Final Verdict: Not Worth Your Money

If you're considering trying Insomnia Cookies at their North York location, here's my honest advice: Don't waste your money.

Between the sky-high prices, the mediocre cookies, and the rude evening employee, you're better off going to the grocery store and buying Pillsbury cookies. They'll taste just as good, you'll get way more for your money, and you won't have to deal with poor customer service.

Better Alternatives to Insomnia Cookies in North York

If you're craving cookies but don't want to pay ridiculous prices, here are some better options:

1. Bake Pillsbury Cookies at Home – Just as good, way cheaper.

2. Try a Local Bakery – Many bakeries around North York offer better cookies at more reasonable prices.

3. Tim Hortons Cookies – They're not amazing, but they're cheaper and available late at night.

4. McDonald's Cookies – Soft, warm, and way more affordable than Insomnia Cookies.

Final Thoughts: Read the Insomnia Cookies Reviews Before You Buy

Before you go to Insomnia Cookies, I highly recommend reading other Insomnia Cookies reviews online. You'll quickly notice that many people share the same complaints—overpriced cookies, bad customer service, and an overall underwhelming experience.

If you're desperate for a cookie at 2 AM and have no other options, then maybe it's worth trying once—just to say you did. But if you care about value for money, great taste, and good service, there are much better choices out there.

At the end of the day, Insomnia Cookies in North York is nothing more than an overpriced gimmick, profiting off of students who don't know any better. Save your money and get your cookies elsewhere!

Reviews: Lazy Pants Pajamas from Sporting Life

I recently purchased a pair of Lazy Pants pajamas in size large from Sporting Life, and my experience has been quite disappointing. After washing and drying them, they shrank dramatically, to about a size small, which was surprising and frustrating. This shrinkage indicates poor quality, and for pajamas reviewed as comfortable, this was unexpected. Unfortunately, Sporting Life only carries these pajamas in small, medium, and large. To get a true large size, I'd need extra-large or even larger, which aren't available.

In reviews of Lazy Pants, this kind of shrinkage isn't usually mentioned, but it's a significant issue. Trying to return them added further frustration, as the process was quite cumbersome. Overall, I am disappointed with both the product quality and the service at Sporting Life. It's a shame, as I expected better, and I wanted to share this review to help others make informed decisions. Hopefully, future reviews will reflect improvements in quality and service. As someone who values reliable products, I hope this review contributes to that goal.

Warning: Frequent Order Mistakes at KFC/Taco Bell on Major Mackenzie & Bayview, Richmond Hill

I posted the complaint below on Nextdoor https://ca.nextdoor.com/p/j7ksxnfPjmbC?utm_source=share&slp=&share_platform=10&extras=NTI3NzY1NTgyMDcyNDA%3D&utm_campaign=1732856129126 about a week ago:

"Warning About KFC/Taco Bell Orders

I don't usually complain, but I wanted to give everyone a heads-up about the KFC and Taco Bell location at 1070 Major Mackenzie Dr E, Richmond Hill, ON L4S 1P3, near the intersection of Bayview and Major Mackenzie. I've noticed they often mess up orders, and it's becoming a pattern.

Recently, I ordered a 10-piece chicken bucket but only received 7 pieces, and the fries supreme I paid for was completely missing. Additionally, because my order was taking a while to complete, they asked me to drive ahead and park, promising to bring it out to me. I regret doing that. Next time, I plan to stay in the drive-thru until I receive my order to ensure it's complete, and I advise everyone to do the same. Just wait in the drive-thru until your order is ready, regardless of its size—it's their responsibility to get it right.

Today, I filed a complaint with KFC's head office and the Better Business Bureau against this location. I advise others who have experienced similar issues to do the same. You can contact KFC Canada through their website https://www.kfc.ca/contact-kfc and file a complaint with the Better Business Bureau https://www.bbb.org/ca/bc/delta/profile/restaurants/kfc-canada-0037-1268107

Hope this helps others avoid similar problems."

See the YouTube video for the full complaint, along with comments from other customers sharing their issues with KFC and/or Taco Bell: https://youtube.com/shorts/XtWxLMLQarA?feature=shared

Yorokobi Sushi: An Absolute Joke – Old Sushi and Laughable Customer Service!

Yorokobi Sushi
7771 Yonge St, Thornhill, ON L3T 2C4
+19057717777

I thought I had seen it all when it comes to bad customer service, but this restaurant really takes the cake—or rather, forgets to put it in the bag! Despite reminding their employee, Rebecca, not once but twice to include a missing item, they still managed to forget it. Mind you, I shouldn't have had to remind them in the first place—it's their job to get it right.

But wait, it gets worse. The sushi? Tasted like it had been sitting out for hours—old, stale, and far from fresh. When I called to express my frustration, Rebecca's solution was nothing short of laughable: 'Come back, and I'll give you free sesame seeds.' Yes, you read that right—sesame seeds. Not a refund, not a fresh order, just seeds. To make matters even more ridiculous, she admitted there was no manager available, so that was the best she could offer.

Honestly, this is the kind of customer service that makes you feel like you're being pranked. If you want a truly unforgettable experience—for all the wrong reasons—this is the place to go. As for me, I'll never be setting foot in this joke of a restaurant again!