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Friday, October 24, 2008

On-State ACD for skype

On-State , OnState for skype , http://www.on-state.com/

We tested this software tool that uses Skype to provide a call center solution and we found many bugs in this software, 90% of the time it did not work, the ACD was NOT updating, we had to manually press F5 everytime which really makes no point! I hope another company will come out with a better call center solution that works other than on-state.

And everytime I speak to Joyce from Tech support she disagrees with me and says there is no problem in their system and no one else complains about it, and that I'm the only client who sees these problems!.. I wonder if what she is saying is true or not!! but let's see :).. I hope people will add their comments with the experience they had with this company.

Plus, on-state is very expensive, don't waiste your money.



DO NOT WAISTE YOUR TIME! TELL THEM THIS IS A SCAM, AND LET THEM KNOW YOU FOUND THIS INFO THROUGH PUBLICCOMPLAINTS.ORG

Wednesday, October 15, 2008

Telecomunications UK ltd , based in uk , is in fact Climax Phone Lord Int

The website Telecomunications UK ltd , based in uk , is in fact Climax Phone Lord Int , who have conections in Kentucky usa and Nigeria , It is a Scammers Site they get your credit card details on the site by stating the re merchant payment is down ,and then ask you to wire the money by western union , they then give you a fake tracking number that the order from UPS , but UPS never collect the package, IOn the mean time they spend your credit card in the USA .


DO NOT WAISTE YOUR TIME! TELL THEM THIS IS A SCAM, AND LET THEM KNOW YOU FOUND THIS INFO THROUGH PUBLICCOMPLAINTS.ORG

Thursday, October 02, 2008

Shoppers Drug Mart - Harwood Plaza

I have a complaint about Shoppers Drug Mart in Harwood Plaza, Sept 24/ I made purchases and did not have my Optimum card available.

Cashier told me to come in within the next 7 -10 days and I can have them added to my card, Well I went in not once, twice but three times and every time I went in I was advised there was no manager on the floor and if I could wait 15 minutes. I work in an office upstairs and my breaks are limited and I could not wait. Finally today I go in to get my points added and I'm told were sorry you are a day late.

680 points may not seem like a lot but to me it means it adds to my budget for xmas shopping for stocking stuffers.
I feel cheated.