Client Marketing Services (CMS Voice) Reviews: Warning About Unsolicited Telemarketing Calls

This Client Marketing Services (CMS Voice) review is being published to warn consumers and business owners about an unsolicited sales call I received from someone claiming to represent CMS Voice.

The caller asked whether I wanted my business to be found through Siri, Google voice search and other voice-assistant platforms. When I requested the company’s name, the caller identified it as CMS Voice and provided the website CMSVoice.com.

According to the CMS Voice website, the full company name is Client Marketing Services. The website advertises voice-search optimization and business-listing services intended to help businesses appear when customers search through Siri, Alexa and Google Assistant.

My Experience With a CMS Voice Telemarketing Call

I did not request this telephone call, submit an inquiry or ask CMS Voice to contact me.

During the call, I informed the representative that my telephone number is registered on Canada’s National Do Not Call List and that I did not consent to receiving unsolicited telemarketing calls.

Receiving calls of this nature is especially frustrating because similar sales callers frequently appear to use different telephone numbers. A changing caller ID can make it difficult for consumers to recognize, block and document repeated calls.

I cannot independently confirm whether the telephone number displayed during my call was owned by Client Marketing Services, spoofed or operated by a third-party call centre. However, the caller specifically identified the business as CMS Voice and directed me to CMSVoice.com.

Is CMS Voice a Scam?

Based on a single telephone call, I cannot conclusively state that Client Marketing Services or CMS Voice is legally proven to be a scam. However, I consider the unsolicited nature of the call a serious warning sign, and I would strongly recommend that consumers exercise caution before providing:

• Credit-card or banking information
• Business login credentials
• Google Business Profile access
• Personal identification
• Authorization for recurring payments
• Verbal agreement to purchase a service

The CMS Voice website itself states that the company is an independent service and is not affiliated with, authorized by or endorsed by Google, Apple or Amazon.

Consumers should therefore understand that a call about appearing on Siri, Alexa or Google does not necessarily mean the caller represents any of those platforms.

Client Marketing Services and CMS Voice Reviews

Anyone researching Client Marketing Services reviews, CMS Voice reviews, CMSVoice.com reviews or complaints about CMS Voice should carefully investigate the business before purchasing anything.

Ask the representative to provide the following information in writing:

1. The complete legal name of the company.
2. The company’s physical business address.
3. A detailed description of exactly what will be provided.
4. The total price and whether charges will automatically renew.
5. The cancellation and refund policies.
6. The specific voice-search platforms receiving the submission.
7. Proof that the caller has permission to contact your number.
8. Confirmation of whether the caller is an employee or a third-party telemarketer.

Do not allow a salesperson to pressure you into making an immediate payment. Take time to independently review the website, terms and conditions, cancellation policies and available customer feedback.

What to Do If CMS Voice Calls You

If you receive an unsolicited call from someone claiming to represent Client Marketing Services or CMS Voice, document as much information as possible:

• The date and exact time of the call
• The telephone number shown on your caller ID
• The name used by the representative
• The company name provided
• What product or service was offered
• Whether you previously consented to the call
• Whether you asked the company to stop calling
• Any follow-up calls from different telephone numbers

You can also take screenshots of your call history and save voicemails or written messages connected with the call.

Canadian consumers who believe a telemarketing call violated the Unsolicited Telecommunications Rules may submit a complaint through Canada’s National Do Not Call List. The complaint process generally asks for your telephone number, the caller’s name or number, the date of the call and details about what occurred.

Important Information About Compensation

Consumers should be careful about claims that every National Do Not Call List violation automatically entitles the recipient to thousands of dollars.

In Canada, the CRTC can investigate potential violations and impose administrative monetary penalties. However, filing a National Do Not Call List complaint does not ordinarily create an automatic personal compensation payment to the person who received the call.

Anyone considering a private legal claim should obtain advice based on the applicable laws and the specific circumstances rather than assuming compensation is guaranteed.

Avoid Unsolicited Voice-Search Sales Calls

My recommendation is to avoid making a purchasing decision during an unsolicited CMS Voice sales call. If you are interested in voice-search optimization, conduct your own research and compare the service with established local SEO and business-listing providers.

Do not provide payment information until you fully understand:

• What the company will actually do
• Whether the service duplicates free listings you can manage yourself
• Whether the payment is monthly or annual
• Whether the subscription renews automatically
• How cancellation works
• Whether any promised results are guaranteed

No legitimate company should object to a potential customer taking time to independently investigate an offer.

Have You Received a Call From CMS Voice?

Have you received an unsolicited telephone call from Client Marketing Services, CMS Voice or CMSVoice.com?

Please post your experience in the comments section below. Include the date of the call, the telephone number displayed, what the representative offered and whether you had previously requested contact.

Comments may help determine whether other consumers and business owners are receiving similar calls from different telephone numbers.

This article reflects my personal experience and opinions concerning a call from a person who identified the company as CMS Voice. Readers should perform their own research and make their own informed decisions.