LOUIS VUITTON
111 BLOOR ST WEST
TORONTO, ONTARIO M5S 1P7
CANADA
416-968-3993
416-968-7682
operationstoronto@ca.vuitton.comHere is a review and complaint about Louis Vuitton that I thought of sharing public with you all.
I left my sandals for repair at the location listed above with the operations manager Ben Bisset.
Ben said it will take one week for LV to repair the sandals and once they're repaired they will be delivered to the location closer to my home which is located at:
LOUIS VUITTON
1 YORKDALE RD.
TORONTO, ONTARIO M6A 3A1
CANADA
416-785-5981
I called the Yorkdale Louis Vuitton a week later to inquire on the status of my Louis Vuitton sandals and the at the Yorkdale mall louis vuitton store said they don't have my sandals there and they never received any information from the Toronto downtown louis vuitton store about my sandals.
I called the toronto louis vuitton location again and asked to speak to Ben and the representative at the store advised me that ben is unavailable and so she took my name and number and told me that Ben will call me back.
I waited 24hrs. and he did not call back, so I called Louis Vuitton 111 BLOOR ST again asking for Ben, again same story I was told he is unavailable and so they took my name and number and told me that Ben will call me back.
I waited another 24hrs. and Ben still hasn't returned my phone call yet!! NOT even one person from LV Louis Vuitton cared to return my call, so I left another message again for the third time.
Then I waited another 24hrs. and called again today for the fourth time and spoke to a representative at Louis Vuitton and asked her if she is physically located at 111 Bloor St. west ? and she said no, she is at a call centre handling the calls for that location!!! I explained to her that I called several times and left several messages and till now Ben has NOT yet returned my call, she said all she can do is take another message and pass it on, then I told her that if he doesn't call me back then I will post this story and post it on several blogs on the internet and she said that if I try to blackmail their company by doing this then they will not be able to help me!!! I was so surprised when she said that and said to her "This is blackmail ??? NO this is not, do you know how it feels to call back everyday and keep leaving messages and no one cares to call me back???", she then said that she will now terminate this phone call and then she did which was VERY rude, I thought Louis Vuitton is a reputable organization that will not treat customers this way, I thought they were the best and #1, but it turns out that their customer service is the crappiest thing out there ever, they should hire people with class and ethics not people that are rude and low class that have no manners whatsoever.
I am very frustrated now, not only that Louis Vuitton representative was very rude to me, I wasted lots of time trying to contact Ben Bisset and till now he hasn't yet returned my call, and I guess they lost my sandals and they don't want to call me back because they don't know what to say.
CUSTOMERS AND BUYERS BEAWARE! I SUGGEST YOU GO ON GOOGLE OR YAHOO AND IN THE SEARCH TYPE LOUIS VUITTON REVIEWS OR LOUIS VUITTON SCAM OR LOUIS VUITTON COMPLAINT OR LOUIS VUITTON COMPLAINTS AND YOU WILL FIND MANY HORRIBLE STORIES OUT THERE.
THIS HAPPENED TO ME AND IT COULD HAPPEN TO YOU!!!!
I WILL KEEP TRYING TO GET A HOLD OF BEN AT THE TORONTO DOWNTOWN STORE AND WILL UPDATE YOU ALL ON WHAT HAPPENS.
Anyone else dealt with Louis Vuitton and had a problem? please click the comments section below and post your reviews about Louis Vuitton.