Tomo Sushi
9625 Yonge Street
Unit 1&2
Richmond Hill, ON L4C 5T2
+1 (905) 770-2129
On Sept 30,2019 @7:00pm I called and spoke to Sue which claimed to be the restaurant manager.
I ordered the chicken bento combo, and instead of the California Roll I asked her to upgrade to the Green Dragon Roll, she said that's not possible, she said they can only upgrade to the Dynamite Roll, the only difference is the green dragon has avocado on top!! First of all I've done this so many times and they are ok with it, second of all, they are extremely cheap.
I've always done that at Tomo Sushi, I've ordered from there always for the past 3 years and they always upgraded for me for an extra charge and this girl doesn't know anything.
She said she always checked with the head chef Philip and he also agreed that they can not change it.
I will be posting this story not only on yelp but also on Instagram, Twitter, Facebook, TripAdvisor, and other blogs and review sites, I hope the owner educates his employees good.