ZAD Restaurant & Cafe Reviews, Complaints WARNING
ZAD Restaurant & Cafe Reviews, Complaints WARNING
168 Queen St S, Mississauga, ON L5M 1K8
(905) 923-2021
Very bad service, Everyday they close whenever they want at different times, they've listed on business hours that they close at 8:00pm but when I called on Tuesday Aug 10th,2022 they said they will close at 6:00pm and asked me to come the next day.
The next day Wednesday Aug 11th,2021 I called them asking what time they close and a young boy answered the phone and said they will close at 8pm, I arrived at the restaurant at Approximately 7:00pm and noticed the door was closed.
I called them and the same boy answered the phone, I asked if they moved to a different location because the door is closed, he said no and after a few minutes he opened the door, I ordered 20 PCs Kebab and waited half an hour.
Then I asked the owner if my order is ready and she said no sorry we don't have Kebab, I said what do you mean? I called before and I came all the way from Richmond Hill, I ordered and now you are telling me you don't have Kebab?
She said sorry, that young boy doesn't know anything, you should have asked to speak to me, I said how am I supposed to know that? Why would you let him answer the phone and the door if he doesn't know anything?!
They made me come all the way from Richmond Hill, I wasted time, and money and at the end they tell me they don't have Kebab, why are they even operating a restaurant business if they don't have food, and why don't they say so.
They are very stupid they do NOT know how to operate a business, very bad customer service, don't waste your time here and go elsewhere.
Just as I was leaving, I noticed they have many food catering trays and other things sitting directly on the floor, this is VERY DIRTY, I’ve also reviewed other complaints and comments about them posted on their Yelp and Google business reviews and noticed many of their customers complaining about how dirty the restaurant is, I am shocked how the public health department allows such restaurant to operate, I will be calling the public health to file a complaint about them and I encourage everyone to do the same.
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